Staff Profiles

Meet the Team!

Our team have a wide range of skills to meet the womens needs to ensure they are supported in a holistic way.

Michelle Nicholson

Founder and Director

Michelle Nicholson is the founder and Director of Key Changes-Unlocking Women’s Potential. Michelle is responsible for the strategic planning and development of the organisation.

Her own experience of the criminal justice system led to an understanding of social injustices for women; this has shaped the charity’s vision and its aims and objectives. She holds a BSc in Social Science with psychology and crime, order and social control (Open University).

To tackle social inequalities, Michelle gives educational presentations to a range of audiences to enable them to better understand women’s needs and issues such as resettlement into the community.

Michelle has also had a number of articles published in this area and her very own story will be published in 2017.

Michelle won the High Sherriff Award 2015 for her leadership skills to promote change for women.

It was her leadership and the work of her team that led to Key Changes being the winners of the Social Impact Awards in 2013.

Sital Dhillon

Patron of Key Changes

Sital Dhillon is the Head of Department in Law and Criminology at Sheffield Hallam University, UK. Sital is also a Barrister and former British Diplomat, with extensive experience of working for The British Council and other International Organisations, including the UN, the Foreign and Commonwealth Office, and the Department of International Development. Sital's work has included assignments in Brazil, India, Afghanistan and Uganda. Sital's project experience includes working on human rights programmes on behalf of Nelson Mandela and in managing international police and prison reform programmes across the world.

Jess Wilson

Women's Centre Coordinator

Finishing at the University of Leeds with a BA in Social Policy and Crime in year 2013, her education has always veered towards engaging with the community. Her copious amounts of experience from helping young individuals with learning difficulties to woking with a young people's housing charity, has meant her knowledge is well cultivated. Shortly after she worked as an Offender Supervisor, being a key mentor in helping individuals though their sentencing.

After wanting to engage more in the community she moved back to Sheffield where she now works with Key Changes. She is a pragmatic member of our team, and her role inspires change and growth amongst the individuals she works with.

Lucy Leckenby


With over 11 years in management Lucy is well learnt for the role she plays for us here at Key Changes. Lucy has much empathy with the women she mentors. Lucy herself struggled in her early years, growing up in a deprived community where crime rates rose to being the worst in the city, many individuals she grew up with were effected y the criminal justice system. As such she had very little positivity around her to aspire to, but with great determination to succeed in anything she does, she has overcome several obstacles and now mentors other women, supporting them to tackle their own barriers.

Lucy has undergone specialised training to complete her role at Key Changes. She offers a sensitive approach alongside an individual support package for those affected by the criminal justice system. Her empathetic understanding allows her to ensure a possible transition from prison to the community and encourages greater informed choices.

Lucy has a passion to develop individuals and support them to reach their true potential.

Jennifer Hardy

Jenny is a Doctoral Researcher in psychology at Sheffield Hallam University, UK, with an MSc in Forensic Psychology from Nottingham Trent University. Her PhD involves research with service users and staff at Key Changes, exploring women’s experiences of release from prison into the community. Interviews for the research are led by the interviewee and involve a range of participatory research methods, such as photo elicitation; where photographs are taken / supplied by the participant to help communicate aspects of their experience.
The research aims to add to limited literature concerning the multiple complex needs of women released from prison. If you are interested in outcomes of the research stay connected with us.

Want to Join Key Changes?

We provide a vast range of services for women to ensure their needs are being met and are continually looking at ways to improve and grow them.